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Welcome to
Smart After Sales
The after sales management tool for B2B industrial application
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Smart After Sales

Easy-to-use, cloud-based platform to enable co-operative relationships between Suppliers - equipment manufacturing companies and their Customers - industrial and production plants

Supplier

Equipment manufacturers

Customer

Industrial and production plants

Smart After Sales is designed for a wide range of industries to improve efficiency of after sales service provided by Suppliers to their Customers. It requires no technical expertise and its intuitive interface offers to Users an easy-to-use and efficient tool for management of the after sales service.

Smart After Sales is an innovative cloud-based platform specifically designed for the after sales service,  cutting significantly time and costs. Customers and Suppliers can control the content, the functionality and monitor the activities, interacting for verification and confirmation of selections made.

ONLINE ORDERS - Suppliers upload the database with Spare Parts List for their machinery and information about the available Technical Assistance Service.
Customers are guided step-by-step through an interactive process for selecting and ordering online the Spare Parts and Technical Assistance Service.

TECHNICAL DOCUMENTATION - Suppliers upload the Technical Documentation for machinery and plants including drawings, technical specifications, instructions for operation and maintenance. Customers can easily access to view and download the Technical Documentation for each project and machinery.

Main features

Smart After Sales is a powerful tool offering many advantages to the modern industry

How it works

Smart After Sales is based on a user-friendly interactive process
to select and order online Spare Parts and Technical Assistance Service

  • Supplier

    register and connect to customers

    After registration, Supplier will be able to connect through a unique ID to all the Customers available on the platform. You'll be able to invite new Customers to join the Smart After Sales Platform.

    Customer

    Register and connect to suppliers

    After registration, Customer will be able to connect through a unique ID to all the Suppliers available on the platform. You'll be able to invite new Suppliers to join the Smart After Sales Platform.

  • Supplier

    Upload database

    Spare Parts List (CSV) and Service List (CSV) about Technical Assistance Service. Technical Documentation (PDF) with drawings, technical specifications, instructions for operation and maintenance.

  • Customer

    View updated data and place orders

    Access and select Spare Parts and Technical Assistance Service as required, place Online Order or save the selection for further verification.

  • Supplier

    Receive, review, confirm orders

    Supplier reviews and confirm Online Orders received to make it effective. Alternatively, Supplier can make comments and send back the Online Orders to Customer for review and final approval.

  • Simple
    and
    effective

Register now

Smart After Sales offers clear and convenient conditions for managing your after sales service

Supplier

Equipment manufacturing companies, supplying spare parts for their machinery and provide technical assistance service

more details about the offer

Customer

Industrial plants and production factories, searching spare parts for machinery installed and technical assistance service

more details about the offer

REGISTER HERE

Contact Us

Contact us by filling-in this form for any further information